Written by: kgard222
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Amazon’s Internal AI Assistant

Amazon wanted to leverage AI internally to increase productivity and leverage AI for internal Amazon organizations and teams. Using Anthropics Claude as a foundation, Amazon create at custom RAG and features to support Amazonians …
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December 9, 2025
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Amazon Event Portal

Problem The existing vendor marketing platform exemplified what happens when engineering priorities drive UX instead of user needs. The existing experience was a messy, fragmented journey where user consistently hit unexpected walls and basic …
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October 26, 2025
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Self Service Relevancy

Problem A new premium service that allowed merchants to increase their exposure on Groupon.com by offering a premium location for a specified duration. Locations were bought by merchants through a third-party auction service using …
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January 17, 2024
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Making Groupon Bookable

By leveraging new research and spring boarding from an existing code base, we created a competitive MVP product for our international restaurant merchants in record time and exceeded intial OKRs. The project allowed merchants …
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December 1, 2023
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Support Engagement Matters

A Complete Redesign of the Merchant support mechanism for the Groupon Merchant Center. +17% Increase in merchant satisfaction -27% Decrease in support contacts -23% Decrease in support contacts/deal
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November 17, 2023
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Systems Design

During my time at Groupon I was co-lead in managing MIXER our in-house design system for Merchants. Establishing an online resource and information for designers to create components but to help engineers with best …
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February 26, 2023

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