A new premium service that allowed merchants to increase their exposure on Groupon.com by offering a premium location for a specified duration. Locations were bought by merchants through a third-party auction service using a …

Customer support for merchants was completely redesigned, and allowed merchants to self-serve and leverage intelligent routing to receive responses to support queries in a timely manner. The project not only improved merchants' support experience …

Apptio creates enterprise apps that are designed to enable the assessment of IT service costs and communicate those costs to corporate leaders for planning, budgeting and forecasting purposes. The tools are designed to help CIOs …